Other information

What delivery options do you offer?

At Proporta we offer a speedy and efficient service that is easy to use. All you need to do is choose what you want, where you want it and we’ll take it from there. We take responsibility for making sure that your product/s are delivered to you safely, and are experienced in delivering them quickly to any address you tell us to – be it for business or pleasure.

Shipping costs are charged per order, not per item.

When you purchase a product from Proporta, the contract of sale only occurs when your goods are dispatched and your card is charged. We will NOT charge your credit card if for any reason we are unable to fulfil your order, including if the goods are not in stock. In a nutshell, your credit card will not be charged until your order has left the building.

Shipping Method     Estimated Delivery Time    Countries Available 


Free Shipping

   7-10 working days

United States,


Standard Shipping

   7-10 working days

United States,


Tracked Shipping

   5-10 working days

United States,

$ 9.99
Premium Shipping (DHL)

   2 working days United States,

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Why did you send me a tea bag with my order?

Because we are nice and everyone loves a cuppa tea!

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Do you have a Reseller or Distributor near me?

Although we have some distributors, it’s safe to assume that none of them carry a complete catalogue of all our products, therefore we would recommend you order directly from us or give us a call so that we can  process your order. We ship worldwide for just £3.95 (€3.95 / $4.95) in a matter of days and offer next-day shipping within the UK.

If you’re desperate to get your hands on one of our products this instant, feel free to give us a call on 01273 808445 and we can check whether we have any distributors in your area. Alternatively, if you live nearby, you are welcome to pop into our office in Brighton (address below) to say hello whilst you pick up your products – we recommend you give us a call first to check stock availability so as to avoid wasting your time.

Proporta Ltd
Unit 3 Woodingdean Business Park
Sea View Way

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Register for lifetime exchange warranty

To register for our lifetime warranty, please click here.

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Recover my password or email address

Have you forgotten what your password is? Don’t worry we forgive you.
1) Click ‘Login’ link in the top right-hand corner of the site.

2) When you’re prompted to put your details in, click the ‘Forgotten password?’ link.

3) Pop in the email address you registered with Proporta and click the ‘Submit' button.

4) A password reset email will wing its way to your email inbox where you can click the link provided in the email to enter a brand new password. No dramas.

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Track my order

All of our orders are sent by standard mail worldwide with air mail chosen if required. However, if you would like your order to be tracked we will happily arrange for it to be sent via other recorded means. You can select the option of delivery you would like at the checkout.

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Unsubscribe to newsletter

If you are a Proporta customer who no longer wishes to receive our regular email updates (we promise not to go all needy on you following the break up), there are a number of ways to remove yourself from our mailing list.

1) Unsubscribe Link – in each of the Proporta emails you will have received, there is an unsubscribe link which when clicked through, will remove your email address from our mailing list.

2) Your Account - you can update your mailing preferences through the Order Tracking option when you are logged into Proporta’s site by clicking on the ‘Edit profile’ option.

3) Email - send an email to us at to unsubscribe with the subject ‘Unsubscribe’ and we will remove your email address straight away.

4) Phone - you may also call our Customer Service team on 01273 808846 (Monday to Friday, 9am to 5:30pm) with your request and we will try to remove your name from our email list as soon as possible.

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